Top 5 Strategic Technology Trends for 2020

Top 5 Strategic Technology Trends for 2020

Top 5 Strategic Technology Trends for 2020

A strategic technology trend is the one that bears significant disruptive potential. The technology should be moving from the emergence stage into a state of broader use and impact. 

For a business to remain competitive, it ought to be aware of the newest technology disruptions to be able to use its installed Business Intelligence solutions effectively. 

Businesses are also supposed to put people at the center of their technology strategy. 

In this article, we take a look at the top five strategic technology trends for 2020.


Hyperautomation involves the integration of multiple machine learning, packaged software, and automation tools to perform tasks at hand. Hyperautomation also takes into consideration the steps of automation, including discover, analyze, design, automate, measure, monitor, and reassess. 

In Hyperautomation, businesses will seek to understand the array of automation mechanisms, how they relate with one another, and how they can be merged and synchronized. 

Robotic process automation (RPA) kick-started this trend, though RPA alone cannot achieve Hyperautomation. To achieve Hyperautomation, there is a need to combine tools to help support replicating pieces of where humans are involved in a task.

Multi experience

User experience will, without a doubt, go through a significant shift. As we approach 2028, users will perceive and interact with the digital world differently.

The change in perception is being driven by technologies such as Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR).

The collective shift in perception and interaction models will lead to future multisensory and multimodal experience. 

The future model will not be one of the technology-literate people but one of people-literate technology. The burden of translating purpose will shift from the user to the computer. 

The future promises a richer environment for relaying nuanced information due to the ability of the computer to communicate with users across many human senses. 

Democratization of Expertise

Democratization aims to offer people access to technical knowledge, such as Machine Learning and application development. It will also provide business domain expertise like a sales process and economic analysis. 

All these experts will be provided through a simplified experience without needing extensive and expensive training. 

Examples of democratization include citizen access (like citizen data scientists, citizen integrators), and the evolution of citizen development and non-code models. 

Four key aspects of democratization are expected to accelerate towards 2023 and beyond. They include:-

  • The democratization of data and analytics 
  • Democratization of development
  • Democratization of design
  • Democratization of knowledge

Human Augmentation

Human Augmentation looks at how technology can be applied to deliver cognitive and physical improvements as an essential part of the human experience. 

Physical augmentation involves the use of technology elements implanted or hosted on their bodies to enhance their physical capabilities. 

Cognitive augmentation, on the other hand, will be achieved through accessing traditional computer systems and the emerging multi-experience interface in smart spaces. 

Transparency and Traceability

The current consumer is more informed on the value of their information hence demanding control. As organizations and governments grapple with the increasing risk of securing and managing personal data, transparency and traceability become critical.

Transparency and traceability offer a range of attitudes, actions, and supporting technologies that address regulatory requirements. These practices are designed to preserve an ethical approach to the use of AI and other advanced technologies. They also help organizations repair the growing lack of trust from clients. 

Bottom Line

As technology advances, it slowly shifts more towards the people. In the future, it will be more of people-literate technologies as opposed to technology-literate people.

For strategic agility, organizations need to stay in touch with the latest trends in technology.  


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